Surya ASH1300-1616 Ashton 18" Square Sample Ultra Plush Rug, IvoryOur hand woven shag collection with a unique twist, Ashton, is comprised of our 100% New Zealand Wool and a complimentary colored art silk. The result is a softer, more luxurious feel and a distinctive look.Surya ASH1300-1616 Ashton 18" Square Sample Ultra Plush Rug, Ivory Features: Style: Plush Ultra Plush Viscose Accents Be sure to use a Surya Rug Pad, they will extend the life of your rug Rug pads help prevent accidents caused by slipping or turned up edges The best but most dangerous thing you can do for your rug is vacuum Do not use high powered vacuums and be sure to turn off the beater bars Vacuuming helps reduce shedding and relaxes fibers to smooth out creases after unrolling When spot cleaning, first blot, never rub as rubbing forces the stain deeper into the rug The most common sizing mistake is putting a 5' x 8' rug under a dining room table The chairs should remain on the rug even when pulled from the table If the rug is in front of the couch it should be approximately the same length as the couch If the rug also runs underneath the couch, an equal border should exist on all sides of the couch Limited Manufacturer WarrantySurya ASH1300-1616 Ashton 18" Square Sample Ultra Plush Rug, Ivory Specifications: Artfully hand woven in India Size: 18" x 18" Thickness (Pile Height): 5/8" Material: 100% New Zealand Wool Color: Papyrus* Image shown may vary by color, finish, material, size or style
1. If the package design of an item or its container has changed, but the listing still shows the old style container, you may receive the product with the new design.
2. International orders:
• Your country's customs office may delay your shipment past the Amazon ETA. We have no control over how long a customs office may retain an order and cannot promise that it will arrive within the ETA.
• Your country may charge a duty and we have no control or knowledge regarding duty fees charged by your country.
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3. If an item arrives damaged, please take photographs and send them to us via the Amazon messaging system within 24 hours of receiving your order. We will refund or replace any item that arrives damaged.
4. If you receive the wrong item, we will pay for the return shipping. Once the item is returned and received, we will refund your purchase and reimburse you for return shipping fees or ship the correct item at our expense.
5. Non health care/personal items can be returned within 30 days of receiving an order as long as it is returned in same condition as shipped.
Returns Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable) - Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Shipping To return your product, you should mail your product to: The Finished Room, 1011 MANSELL ROAD, SUITE A, ROSWELL GA 30076, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.